About Us

About Us - Buy Kids Playhouse

My name is Joe and I am a father of two kids. Before telling you why we start Buy Kids Playhouse, I'd like to tell you a real store. Back in 2010, when we first started looking for our first swing set, we just drive to a local Babies R Us store nearby and tried to select our very first swing set in our backyard. After paying for the swing set which we thought are the best, here came our first problem - our truck is not big enough.

Unless you drive a huge diesel truck, you’re going to need a bigger car. We thought my wife’s SUV would do the trick, you know, as long as we folded the seats down. Guess what? Folding the seats down may work if you’re trying to bring home a Billy Bookcase from Ikea, but it’s not going to work if you’re trying to bring home a swing set from Babies R Us!

It turned out we had to ask my dad to drive a big truck to come over and pick up the swing set. But when we arrived home and here came our second problem - unable to assemble by ourselves. The first thing that I did was to call the swing set manufacturer and they could only give me assembly advise which I could find in the manual. They refused to send tech to assembly for me.I have to search for any installation company in the area. With over $1,000, I finally manage to arrange some installation guy to assemble for me in the backyard.

After this awful experience, I decide to make use of my knowledge and start Buy Kids Playhouse.

Buy Kids Playhouse has three vision and promises:

  1. We promise to deliver all items (including swing sets, playhouses, trampolines etc.) to you, and most importantly for FREE and FAST. You don't have to bother the logistics at all.
  2. We promise to provide you door-to-door installation service at a minimal cost and professional one-to-one advise over our hotlines. Still not feel comfortable? We will send expert installers to built for you in your backyard at a low cost.
  3. We promise that all items will be up to the highest National Safety Standards BS EN71 , which proves that our products are of the right design, non-toxic material and secure for kids to play around. Standard safety measures involve smash-proof styrene glass windows, better-grip ladders and door hinges that allow a 12mm gap to prevent trapped fingers.

We strive to ensure that the absolute lowest prices we offer in our website and you don't need to worry about the price. If you find a lower price of the same product in another online store as compared to us within 30 days of your purchase date you can let us know and we will reimburse your payment for the difference. Check out our best price guarantee policy here. Even more, your order will be protected by the Norton™ Shopping Guarantee, which is automatically included with your purchase at no cost and provides you with:

Fast Shipping & No Sales Tax

Our promise is to offer you free and fast delivery and you don't have to pay a penny for shipping and your swing set will arrive at your backyard. We distribute via FedEx, UPS Freight, DHL etc. and you will be provided with a tracking number. Unlike some stores which advertise ultra low pricing, we will never surprise you with a huge shipping fee. We don't charge sales tax, which will save you hundreds of dollars on a large purchase.

Check out our shipping policy here.

Customer Review

We take outstanding care of our customers, and have earned a reputation as a place you can count on to deliver quality, dependable service. Whether your making a small or large purchase, you need to be confident that the company you buy from will support you before AND after the sale.  Every enquiry will be replied within 24 hours.

Enjoy shopping at Buy Kids Playhouse!